Key findings from the 2023 Gartner® Market Guide for DEX Tools

Gartner Market Guide for DEX Tools


To help their clients navigate the growing availability of Digital Employee Experience (DEX) tools, Gartner published the Market Guide for DEX Tools, recognizing 13 Representative Vendors. This Market Guide will help infrastructure and operations leaders understand what is available and select the right DEX tool.

Key findings:

1. “Digital employee experience (DEX) strategies, tools, skills and metrics remain priorities for Gartner clients exploring how best to support distributed workforces.”
2. “Many IT leaders are looking for tools to continuously assess and improve DEX, but are unsure of what to expect from vendors in terms of generally available functionality and use cases, as well as overall market dynamics.”
3. “The DEX tool market continues to grow as the Representative Vendors profiled in this document increase their installed bases and new vendors enter from adjacent markets — endpoint management, IT service management (ITSM) and digital experience monitoring (DEM) — by expanding their functionality.”

We believe that Ivanti’s inclusion in this report validates our journey to improve the experience our customers deliver to their employees.

 

View full report here: https://www.gartner.com/doc/reprints?id=1-2FC0YVSD&ct=231016&st=sb

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