Docusign E-Signature Integration

N4ITSM Integration

Ivanti Neurons for ITSM and E-Signature Integration allows your organisation to enhance efficiency, reduce manual effort, and eliminate paperwork. By combining these powerful tools, we can automate workflows, improve security, and drive cost savings for your organisation. 

Developed by us, our instantly deployable e-signature integration leverages a partnership with Docusign to ensure seamless functionality. While Docusign E-Signature is fully integrated, the solution is designed to accommodate additional E-Signature platforms in the future based on customer demand, offering your organisation flexibility as your needs evolve. 

Benefits

  • Reduced Paperwork and Improved User Experience

    E-Signatures eliminate physical paperwork and create a centralised document repository, making it easier to manage and track documents without relying on individual file storage. Users can initiate document signing directly from the Neurons for ITSM Self-Service Portal, providing a seamless and efficient user experience.

  • Workflow Automation

    Ivanti Neurons for ITSM, integrated with E-Signatures, enables the automation of repetitive tasks like approvals, managing dependencies, and document routing. This workflow automation reduces manual effort, streamlines processes across systems and applications, and improves overall document management efficiency.

  • Multiple Integration Methods

    Choose how to implement the integration, either natively within Neurons for ITSM or via middleware solutions such as Workato or Zapier. Each method offers flexibility based on your existing infrastructure, allowing you to tailor the integration to your organisation's needs.

  • Improved Security and Auditing

    Using E-Signatures in your enterprise workflows ensures secure document transmission and storage. Integrating it with Neurons for ITSM adds an extra layer of security by managing access controls and permissions. Auditing features provide full visibility into document workflows, ensuring compliance and accountability.

  • Cost Savings

    Automating processes and reducing paper usage lead to significant cost savings. Efficient workflows also ensure better resource utilisation and fewer delays.

  • Improved User Experience

    Users can initiate document signing directly within Ivanti ITxM, this seamless experience enhances user satisfaction and overall productivity.

Employee Onboarding

Streamline Employee Onboarding with Automated Workflows

Enhance your onboarding process by automating essential employee tasks, such as signing and acknowledging receipt of your company’s Employee Handbook. This includes critical policies on IT Security, Equipment Usage, Leave Management, and Timekeeping. Using templates hosted in your organisation’s Docusign Template Library, the onboarding workflow is initiated directly through the Neurons for ITSM platform.

Employees receive a secure link via email, guiding them to the Docusign environment where they can safely access, review, and electronically sign the required documents. Once completed, Docusign automatically triggers the next steps in the Neurons for ITSM workflow, ensuring a seamless and efficient process.

Task Field Service

Optimise Field Service Management with Digital Work Order Sign-Off

Improve the management and execution of external work orders by enabling customers to electronically sign off on completed tasks. This feature seamlessly integrates with your Incident (Break & Fix) and Preventative Maintenance processes.

Once a task is completed, the end user receives an email notification with a secure link to the relevant Job Card, hosted in Docusign. The user can then review the details of the work and acknowledge its completion by signing the Job Card electronically. This ensures fast, efficient, and traceable completion confirmations directly within the Field Services workflow.

Asset Contract Signing

Simplify Asset Contract Signing with Seamless Online Integration

Streamline the contract signing process for Service Provider and Vendor agreements by moving it entirely online, utilising the integrated Docusign and Neurons for ITSM platforms. This feature allows contract assets to be signed digitally, ensuring faster turnaround times and enhanced convenience for all parties involved.

Once a contract is prepared, stakeholders receive a secure link to review and sign the document electronically through Docusign. The entire process is managed through Neurons for ITSM, simplifying contract management, improving compliance tracking, and ensuring that important agreements are executed quickly and efficiently.

View our full list of our use cases that we cover here

Transform Your Business with Docusign:
Fast, Secure, and Efficient E-Signature Solutions
Discover how Docusign’s industry-leading electronic signature solution can transform your business. From sales contracts to HR forms, managing agreements is faster, safer, and more efficient with e-signature. Say goodbye to manual processes that slow you down and embrace automated workflows, real-time tracking, and enhanced security. With seamless integration into over 350 platforms, Docusign fits right into your existing tools, offering an intuitive experience across devices and global compliance. Ready to modernise your agreement process? Click below to explore how you can send, sign, and succeed with Docusign

5 Factors to consider when choosing a Docusign vendor:
E-signature technology is now essential for businesses of all sizes, streamlining processes across industries and departments. From improving customer experience to saving time and money, it’s a must for growth in a competitive environment. Not all solutions offer the same value, though, and it’s important to choose wisely.
Docusign eSignature, trusted by over a million customers globally, is the #1 e-signature solution. It offers top-tier security, scalability, and seamless integrations that help businesses of any size grow efficiently. Ready to see why it’s the best choice? Click here to learn more.

Get Docusign E-signature from Ivanti Neurons for ITSM
Developed by Think Tank Software Solutions, this Ivanti Neurons for ITSM and Docusign E-Signature Integration enables your organisation to enhance efficiency and reduce manual effort. By combining these powerful tools, you can automate e-signature workflows, improving security and driving cost savings for your business. Click here to sign up and try this Zap.

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See how Think Tank can save you money, automate workflows and streamline your processes

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