N4ITSM Integration & Docusign E-Signature Use Cases

Area

Use case

HL Description

Access Management

Signing NDA related to Request for access

When requesting Access to systems or environments containing sensitive Information there is often the need to Sign and NDA to protect the parties and Information in question.

Asset Management

Removing equipment offsite

When and employee/contractor needs to remove IT or Other equipment from a Particular site e.g Taking a PC, Laptop or Monitor home. There is often a form to complete and sign.

Loan equipment

When and employee/contractor needs to loan IT equipment for a specified period or time.

Procurement Management

Receipt of Equipment in the procurement process

Receiving procured equipment onsite being delivered by a Supplier.

Approval to Procure an Asset

Signing to Authorise the Procurement of High Value Assets

Signing of Purchase orders

Signing to Authorise the acceptance Purchase Order

Statements of work

Signing to Authorise the acceptance of a Statement of Work

Master service agreements

Signing to Authorise the acceptance Master service agreements

RFPs

Signing to Authorise the Agreement to RFP being submitted.

Vendor Management

Service Agreements

Signing to agree to a Service Agreements between the client and their Vendors

Vendor Under pinning contracts

Signing to agree to a Vendor Under pinning contract

Estimates / Quotes

Signing to Authorise the acceptance of Quotes / Estimates

Field Services

Job Card sign-off

Filed services engineers can obtain the Signature of the End User to acknowledge the require job has been successfully competed

HRSM

Hiring and onboarding paperwork: Offer & Contract

The employee Signing of Onboarding related Paperwork i.e. Employee Contracts, Employee Benefits

NDAs

Employees signing NDA agreement to protect company & Client Information and Property

Performances management

Employees signing Performance evaluations or Performance Management documents

Internal policies [Hand Books]

Employees signing Company policy documents e.g. IT Security, IT Equipment, Leave Timekeeping etc.

FSM

Invoices

Cost Centre owners signing to Authorise the payment of Invoices

Expense reports

Cost Centre owners signing to Authorise on expenses incurred

Asset transfers

Signing off on the transfer of Assets between Cost Centres

IT

Employee IT policy management

 

Requirements sign-off

 
Scroll to Top
× How can I help you?