Learning Services
Welcome to Think Tank Professional Service Learning! Our comprehensive training programs are tailored to help you master the Ivanti Neurons Platform. Whether you’re new to the platform or looking to advance your skills, we have the right course for you.
Join our professional learning services and empower yourself to leverage the full potential of the Ivanti Neurons Platform, enhancing productivity and efficiency.
Get started with the basics & build a solid foundation. This quarterly training course is designed to introduce participants to the Ivanti Neurons for ITSM platform. Whether you’re a business product owner going to make use of the product, starting your journey as a N4ITSM administrator, or an individual looking to explore a career in software configuration, this training will equip you with essential knowledge and skills.
Train the Trainer – Learn to Navigate & manage the platform, equipping you to train others.Our tailored Ivanti Neurons for ITSM End User Training is designed to empower your trainers with comprehensive knowledge and practical skills on the Neuron for ITSM platform. This program ensures your team can effectively manage and utilize the platform to optimize your service management processes.
Foundation – Quick Start
Intermediate –Â Gain deeper insights
Advanced – Expert level proficiency
The course is designed to cater to various skill levels, our training program offers a few distinct options to ensure that you get the most out of your learning experience. Whether you are just starting or looking to deepen your expertise, we have the perfect course for you.
Neurons for ITSM Administrator Training
The course is designed to cater to various skill levels, our training program offers a few distinct options to ensure that you get the most out of your learning experience. Whether you are just starting or looking to deepen your expertise, we have the perfect course for you.
Embark on your journey to becoming an Ivanti Neurons for ITSM expert today.
Whether you are starting with the basics or ready to tackle advanced challenges, our structured and supportive training program is here to help you succeed.
Quick Start Foundation [4 Weeks]
Ideal for beginners who want to get up to speed with the basics of Ivanti Neurons for ITSM. You will gain foundational knowledge and the practical skills necessary to start administering your Neuroins for ITSM environment.
Intermediate [6 Weeks]
This option combines the Foundation course with an additional 2 weeks which expands and introduces a few more in-depth and complex topics. This program is designed to provide a comprehensive understanding of the system, enabling you to handle more complex tasks, configurations and troubleshooting
Advance [8 Weeks]
This builds on the Intermediated content and introduces the most advanced topics including integrations. This is tailored for the individual seeking to master Ivanti Neurons for ITSM. This program covers advanced topics and techniques, ensuring that you become a proficient Neurons for ITSM administrator capable of managing and optimizing the system to its fullest potential.
Why Attend?Â
Our Admin training will provide and practical and hands on experience that will introduce topics at a measure pace along with a demonstration and the opportunity to cemetery the learning with a Practical exercise completed by the attendee. Attendees are also provided with their own Sandbox environment for the duration of the course.
Equip administrators with the tools and confidence to maximize your platform’s capabilities and become a proficient at administrating your Neurons for ITSM or ITAM platform! It will ensure your Organisation gets Maximum benefit from you Software investment, They will:
- Gain knowledge on: Basic troubleshooting, configuration, Administration of Master data like Services, Categories, Organisational Unit, Teams, Vendors, SLAs etc.
- Learn how to build a Request Offerings – Including Workflows
- How to configure dashboards
- Configured integrations – Email listener, AD LDAP Sync
- Hands-on approach to for the opportunity to interact and execute the functions