Enterprise Service Management

Automate your service delivery

Reduce admin costs by 30%

Enable efficient cybersecurity

We understand that in today’s digital workplace, employees expect real-time and on-demand services from HR, but delivering these services efficiently can be a challenge. That’s why we offer Enterprise Service Management solutions for HR that streamline and automate your service delivery.

Our solutions enable efficient case management, onboarding, self-service, and back-to-work management to support a more productive employee experience. With Think Tank you can automate your operations and reduce admin costs by up to 30%, support hybrid working models whether employees are in-office or at-home, and continue to improve the employee experience while ensuring business continuity.

In today’s climate, facilities managers need a modern approach to service management more than ever before. Business continuity and the organisation’s return to work rely heavily on facilities management. At Think Tank, we offer facilities management solutions that enable modern service management. Our solutions help facilities managers streamline operations, automate workflows, and provide real-time visibility into facilities data. With Ivanti, you can ensure that your facilities are operating efficiently, reduce costs, and provide a better experience for employees.

Companies invest heavily in cyber-threat detection and prevention, but managing compliance with manual spreadsheets or outdated, siloed tools is highly inefficient and could expose your organisation to risks and costs. Through Ivanti solutions, we offer modern governance, risk, and compliance (GRC) tools that enable efficient cybersecurity spend that aligns to compliance needs. You will be able to automate GRC processes, reduce manual errors, and increase compliance accuracy.

Capturing your organisation’s demand and priorities and predicting which projects will provide the biggest ROI can be challenging. All too often, project outcomes are overdue, inefficiently resourced, and over-budget. We offer Ivanti Neurons for PPM that helps you take the guesswork out of project execution. Our solution provides a central location to see all your projects and evaluate their benefit, cost, resource, and risk data. With Ivanti, you can choose the right projects to create a predictable project delivery machine that delivers results on time, under-budget, and organisation-wide.

As businesses across industries work to streamline operations and improve service management, it’s crucial to address the unique challenges of healthcare. Learn how we empower healthcare organisations to enhance device visibility, protect critical IoMT devices, and safeguard patient safety through advanced Ivanti solutions.

Streamline Service Management, Empower Operations

Effortless automation for enhanced service delivery across HR, IT, and beyond.

Why Enterprise Service Management?

Enterprise Service Management simplifies and automates service delivery across departments, ensuring real-time, on-demand services. By unifying processes and enabling smarter workflows, ESM reduces operational costs and enhances employee and customer experiences.