N4ITSM Integration & Docusign E-Signature Use Cases

AreaUse caseHL Description
Access ManagementSigning Non Disclosure Agreements [NDA] related to Requestd for access to System/InformationWhen requesting Access to systems containing sensitive Information there is often the need to Sign an NDA to protect the parties and Information in question.
Asset ManagementRemoving equipment offsiteWhen an employee/contractor needs to remove IT or any other equipment from a particular site e.g Taking a PC, Laptop or Monitor home. The related form and signing thereof can be handled electronically.
Loan equipmentWhen an employee/contractor needs to loan IT or any other equipment for a specified period or time.
Asset AllocationWhen an employee signs to accept an Asset that is allocated to them for use.
Procurement ManagementReceiving procured equipmemtSigning for the receipt of newly procured equipment onsite being delivered by a Supplier.
Approval to procure an assetCost Center Oeners signing to Authorise the Procurement of High Value Assets
Signing of Purchase ordersClients signing to authorise the acceptance Quotes / Estimates / Purchase Order
Master service agreementsSigning to Authorise the acceptance Master service agreements
RFPsSigning to Authorise the agreement to RFP/RFQ being submitted.
Vendor ManagementService AgreementsSigning to agree to a Service Agreements between the client and their Vendors
Vendor Under pinning contractsSigning to agree to a Vendor Under pinning contract
Estimates / QuotesSigning to Authorise the acceptance of Quotes / Estimates
Field ServicesJob Card sign-offFiled services engineers can obtain the Signature of the End User to acknowledge the require job has been successfully competed
HRSMHiring and onboarding paperwork: Offer & ContractThe employee Signing of Onboarding related Paperwork; Employee Contract, Employee Handbook & Employee Benefits
NDAsEmployees signing NDA agreement to protect company & Client Information and Property
Performances managementEmployees signing Performance evaluations or Performance Management documents
Internal policies [Hand Books]Employees signing Company policy documents e.g. IT Security, IT Equipment, Leave Timekeeping etc.
FSMInvoicesCost Centre owners signing to Authorise the payment of Invoices
Expense reportsCost Centre owners signing to Authorise on expenses incurred
Asset transfersSigning off on the transfer of Assets between Cost Centres
ITEmployee IT policy managementEmployees/ IT Users signing IT Policy agreements i.e. Internet Usage Policy, Computer Equipment usage policy etc.
Requirements sign-offThe requester signing off on the documented Systems Requirements Specification
Statements of work AccepteanceClient/User signing to accept a Statements of work
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