N4ITSM Integration & Docusign E-Signature Use Cases
Area | Use case | HL Description |
Access Management | Signing NDA related to Request for access | When requesting Access to systems or environments containing sensitive Information there is often the need to Sign and NDA to protect the parties and Information in question. |
Asset Management | Removing equipment offsite | When and employee/contractor needs to remove IT or Other equipment from a Particular site e.g Taking a PC, Laptop or Monitor home. There is often a form to complete and sign. |
Loan equipment | When and employee/contractor needs to loan IT equipment for a specified period or time. | |
Procurement Management | Receipt of Equipment in the procurement process | Receiving procured equipment onsite being delivered by a Supplier. |
Approval to Procure an Asset | Signing to Authorise the Procurement of High Value Assets | |
Signing of Purchase orders | Signing to Authorise the acceptance Purchase Order | |
Statements of work | Signing to Authorise the acceptance of a Statement of Work | |
Master service agreements | Signing to Authorise the acceptance Master service agreements | |
RFPs | Signing to Authorise the Agreement to RFP being submitted. | |
Vendor Management | Service Agreements | Signing to agree to a Service Agreements between the client and their Vendors |
Vendor Under pinning contracts | Signing to agree to a Vendor Under pinning contract | |
Estimates / Quotes | Signing to Authorise the acceptance of Quotes / Estimates | |
Field Services | Job Card sign-off | Filed services engineers can obtain the Signature of the End User to acknowledge the require job has been successfully competed |
HRSM | Hiring and onboarding paperwork: Offer & Contract | The employee Signing of Onboarding related Paperwork i.e. Employee Contracts, Employee Benefits |
NDAs | Employees signing NDA agreement to protect company & Client Information and Property | |
Performances management | Employees signing Performance evaluations or Performance Management documents | |
Internal policies [Hand Books] | Employees signing Company policy documents e.g. IT Security, IT Equipment, Leave Timekeeping etc. | |
FSM | Invoices | Cost Centre owners signing to Authorise the payment of Invoices |
Expense reports | Cost Centre owners signing to Authorise on expenses incurred | |
Asset transfers | Signing off on the transfer of Assets between Cost Centres | |
IT | Employee IT policy management | Â |
Requirements sign-off | Â |