Key Takeaways From Our Executive Forum Event on Democratising IT Data

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What happens when IT data becomes accessible, actionable, and aligned with business goals? At our recent Executive Forum in Johannesburg, Think Tank Software Solutions, in partnership with Ivanti and ITWeb, brought together senior IT leaders to answer that question – and the results were inspiring.

Breaking Down Data Silos for Better Business Outcomes

Hosted at The Venue, Melrose Arch, on November 12th 2024, our event focused on the challenges and opportunities presented by fragmented data. Silos not only slow innovation but also create security vulnerabilities and reduce productivity.

Our speakers highlighted why democratising IT data is the key to unlocking agility, improving security, and enhancing the digital employee experience (DEX).

Key Insights from the Day

Eric McGee, Technical Sales Engineer at Ivanti, emphasised how fragmented data hampers IT operations and compliance. He demonstrated how AI and automation tools can proactively detect and resolve issues, prioritising critical tasks and improving user experiences.

Robin Rowe, Director of Product Management at Ivanti, showcased the Ivanti Neurons Platform—designed to help IT teams measure and improve performance with actionable insights, self-healing capabilities, and DEX scoring.

Deon Van Der Walt, Business Solutions Manager at Think Tank Software Solutions, shared a live demonstration of Ivanti Neurons’ features. He highlighted its low-code/no-code capabilities, making it easier than ever to streamline workflows and enhance security.

A Customer Success Story

We were also joined by Terence van Schalkwyk, Senior Business Analyst at Allan Gray, who shared how his organisation leveraged Ivanti to go beyond IT service management (ITSM). From operational task management to staff event registration, Ivanti’s scalability and customisation delivered real business value.

“What we’re able to do with Ivanti – getting data to our end users quickly and efficiently – is powerful,” he noted.

Why It Matters

Data silos slow businesses down, but democratising IT data enables:

  • Faster decision-making.
  • Improved compliance and security.
  • Streamlined IT operations and workflows.
  • Enhanced employee experiences through AI-driven insights.

As the workplace evolves, breaking down data barriers will be critical to remaining competitive and secure.

Let’s make 2025 the year we democratise data and drive business growth. Reach out to us at Think Tank Software Solutions to learn more about transforming your IT strategy.


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