Almost 61% of South African internet users prefer using apps and other digital methods for their daily activities. Market research (and personal experience) shows that ordinary, every-day tasks are more enjoyable, more streamlined, and can be accomplished much faster when completed with the help of your smart device. “According to the latest findings of the […]
Following up on my previous post about how we as IT managers can be supporting employees and business needs remotely – I also asked whether your business is cloud ready. The answer, in my perspective, is all businesses can adapt to be cloud ready.
As South Africa enters its first full week of lockdown and businesses transition to remote working (and we all find ourselves spending a lot more time online) – an unfortunate side effect is an increase in cyber-attacks targeted to remote workers.
A video interview with Sheila Jordan, CIO, Symantec IT is not just about reducing cost and driving new efficiencies. Sheila Jordan came to Symantec to make IT a strategic driver of business change and growth. To do this, she is making IT “a services-led organisation.” While many of these are IT services, many will extend
The ‘daily grind’ is draining more than our morale; it’s killing corporate productivity. New research reveals that managers in corporate environments spend two days a week on unnecessary day-to-day administrative tasks that are not core to their jobs. That’s almost as much time as real work. Why?
In my thirteen year journey of studying high performing IT organisations, I’ve started to see a new and unsettling trend. Whenever I mention ITIL and IT Service Management in presentations and briefings, people in the audience snicker. When I ask why, they roll their eyes, and talk about the shrill, hysterical bureaucrats that suck life
IT has a huge amount of statistics, but are they just pointless or do they provide a basis for the progression and management of service? During this webinar, we will discuss three distinct approaches that can help us to better manage and control our IT services: delivering the deliverables, performance versus quality, component criteria optimizing.
Are you keeping pace with the rapid evolution and impact of cloud on businesses today? Are you leveraging your cloud investment to connect with your digitally savvy customers and employees? Are you prepared to seize the opportunities available from the next wave of cloud technology?
Have a look at these helpful new ways to engage your audience.
Cloud computing allows development teams to get applications into production faster. ITSM leaders must adopt new strategies and change existing processes or risk becoming a bottleneck. Successful cloud computing requires the DevOps — the fusion of development and operations with the goal of accelerating time to market and reducing time to value. The good news