IT Asset Management

How Service Management Benefits the Entire Organisation

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  In today’s dynamic enterprise landscape, service management extends far beyond its traditional IT roots. It has evolved to holistically address the needs of the entire organisation, providing substantial benefits to various departments such as Governance, Risk, and Compliance (GRC), Human Resources (HR), Asset Management, and Project and Portfolio Management (PPM). Let’s explore how each […]

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The Future of IT Service & Asset Management and Security Management: A Paradigm Shift together with Configuration Management (ITIL 4)

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IT asset management is essential for businesses to track their IT assets, understand their costs, and ensure that they are being used effectively. However, organisations are facing new challenges in IT asset management today, such as the increasing complexity of IT environments, the need to comply with regulations, and the threat of cyber security attacks.

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Network's Assets and Vulnerabilities

Discovering and Managing Your Network’s Assets and Vulnerabilities

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Safeguarding your organisation’s network is crucial for its success, especially in the face of ever-evolving cyber threats. To ensure a secure and compliant network, it is essential to take proactive measures. One of the most effective tools in identifying assets and vulnerabilities on your network is IT device discovery. But why is IT discovery important

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The Importance of IT Asset Discovery in a Risk-Based Vulnerability Management Programme

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In today’s rapidly evolving threat landscape, with a staggering number of known vulnerabilities and new ones emerging daily, it’s impossible to address every single security issue. So, how can organisations effectively protect their end users, customers, and data in the face of growing risks, especially in a hybrid and remote work environment? The key is

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Automate IT Operations With ITAM

Automating IT Operations with ITAM

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IT professionals, because of the massive shift to Everywhere Work, have been tasked with blazing the trail for a fast-tracked automation and AI process at their organisation – as well as a move to the cloud. With constantly expanding IT environments, automation has moved from a luxury to a priority for IT professionals. But for your automation processes to

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