Combining MDM and MTD for Strategic Security

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The mobile threat landscape is constantly evolving, with advanced threats like CryptoChameleon emerging all the time. To effectively combat these challenges, organisations need a comprehensive solution – and that’s where combining Mobile Threat Defense (MTD) and Mobile Device Management (MDM) comes in. While MTD can identify potential threats on mobile devices, it often lacks the capability to take […]

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Successful Launch of Think Tank Software Solutions’ Quarterly Free Training

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We are thrilled to announce the successful launch of Think Tank Software Solutions’ Quarterly Free training, held on June 26th. The session, titled “Introduction to Ivanti Neurons for ITSM,” was hosted by our very own Simone Mosidi, Simone is a Ivanti Certified Consultant with hands on experience who delivered the bulk of the session with

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How Service Management Benefits the Entire Organisation

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  In today’s dynamic enterprise landscape, service management extends far beyond its traditional IT roots. It has evolved to holistically address the needs of the entire organisation, providing substantial benefits to various departments such as Governance, Risk, and Compliance (GRC), Human Resources (HR), Asset Management, and Project and Portfolio Management (PPM). Let’s explore how each

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Master Your ITSM Skills with Our Comprehensive Ivanti Neurons Training Programs

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  We are thrilled to announce the launch of our comprehensive Ivanti Neurons for ITSM (N4ITSM) Administrator Training! Designed to cater to various skill levels, our training program offers a few distinct options to ensure that you get the most out of your learning experience. Whether you are just starting or looking to deepen your

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Unlock ITSM Excellence: Join Our Free Ivanti Neurons Training Series!

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Think Tank Software Solutions is excited to announce the launch of our new quarterly training series: Introduction to Ivanti Neurons For ITSM. This training will be hosted online via MS Teams, providing an accessible and interactive learning environment for participants. Our inaugural session is scheduled for June 26, 2024, and we invite you to register

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Celebrating On-Site Champions – A Lesson in Partnerships

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When I’m in project meetings or chatting with our customers, I find myself consistently asking,: “Who is the champion here? Who do we work with and empower?” Success in software implementation often hinges on the presence of a true champion on the ground. These individuals, with their enthusiasm and commitment, bridge the gap between expertise

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How ITSM Automation Improves DEX at Scale

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As your organisation grows, manual processes that were once convenient become increasingly inconvenient. They’re now cumbersome, slow, plainly inefficient and hinder opportunities for innovation. This is worsened by the rapid onset of digital transformation. Some organisations report that this transformation was accelerated by three to five years since 2020 by the pandemic. In the era

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How DEX Benefits IT & Security Operations: 5 Top Use Cases

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I was recently explaining the importance of digital employee experience (DEX) management to a consultant who is a self-described “digital nomad” and works from wherever he pleases. The connection to DEX may not have entirely been clear, until I explained that his ability to easily do his work remotely using online tools exemplifies what good

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