IT Service Management

In today’s fast-paced business environment, IT Service Management (ITSM) plays a critical role in ensuring seamless operations. While out-of-the-box ITSM solutions provide a solid foundation, customisation is the key to unlocking their full potential. At Think Tank Software Solutions, we specialise in tailoring ITSM systems to align with your unique business needs, empowering you to […]

Sustainability has shifted from being a trendy, “nice-to-have” option for companies to a mandatory core business strategy for remaining relevant and competitive. Over 40% of the information and communication technology (ICT) sector’s carbon emissions are tied directly to IT assets, according to the World Bank. So, these organisations are actively seeking ways to curb their

As your organisation grows, manual processes that were once convenient become increasingly inconvenient. They’re now cumbersome, slow, plainly inefficient and hinder opportunities for innovation. This is worsened by the rapid onset of digital transformation. Some organisations report that this transformation was accelerated by three to five years since 2020 by the pandemic. In the era