AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge

AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge    Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise […]

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Think Tank Software Solutions Partners with Docusign to Elevate IT Service Management Solutions

At Think Tank Software Solutions, we are excited to announce our new strategic partnership with Docusign, a global leader in electronic signature technology. Finalised in August 2024, this partnership marks a significant step in our mission to enhance our IT Service Management (ITSM) offerings and deliver cutting-edge Digital Employee Workspace Experience solutions. A Step Toward

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Ivanti Research Finds 86% of IT Professionals Agree Poor Digital Experiences Lead to Unsafe Workarounds in the Workplace

Just 13% of security professionals say user experience is a mission-critical priority when adopting cybersecurity tech interventions. Ivanti, the tech company that breaks down barriers between IT and security so that Everywhere Work can thrive, released its latest report on Securing the Digital Employee Experience, which details how companies can strike the right balance between

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Step Into the Cloud-based Workspace Management of the Future

Cloud-based solutions like Ivanti Neurons offer your organisation the latest capabilities, scalability and flexibility for software security and endpoint management. To maintain the most modern portfolio of solutions possible, Ivanti announced the retirement of Ivanti Workspace Control (IWC) on Jan. 31, 2024.   That decision was rooted in our dedication to your success and the

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Behind the Scenes: How Our Team Empowered a Top-Tier Bank with ITSM Training

Over the past four weeks, I had the privilege of delivering a comprehensive IT Service Management (ITSM) Admin training course for a leading financial institution customer. This journey has been immensely rewarding, both professionally and personally, and I wanted to take a moment to reflect on the experience, share some insights, and highlight the positive

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Service Request Management Best Practices

Service request management is a critical component of IT service management (ITSM) that enables the efficient handling of employee-initiated requests. Ivanti research shows that 56% of IT professionals have seen an increase in service requests, while one in three professionals knows someone who has resigned due to feeling burned out, according to Ivanti’s 2024 Everywhere

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Ivanti Q3 / 2024 Product Releases

Risk Reduction Better manage external attack surfaces with new features in Ivanti Neurons for EASM, including PDF report generation and the ability to set asset criticality​. Better IT & End-User Productivity Create your custom dashboards with curated, pre-processed datasets and intuitive self-service for improved reporting and analytics with Dashboard Designer in Ivanti Neurons platform. Risk-based

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Combining MDM and MTD for Strategic Security

The mobile threat landscape is constantly evolving, with advanced threats like CryptoChameleon emerging all the time. To effectively combat these challenges, organisations need a comprehensive solution – and that’s where combining Mobile Threat Defense (MTD) and Mobile Device Management (MDM) comes in. While MTD can identify potential threats on mobile devices, it often lacks the capability to take

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Successful Launch of Think Tank Software Solutions’ Quarterly Free Training

We are thrilled to announce the successful launch of Think Tank Software Solutions’ Quarterly Free training, held on June 26th. The session, titled “Introduction to Ivanti Neurons for ITSM,” was hosted by our very own Simone Mosidi, Simone is a Ivanti Certified Consultant with hands on experience who delivered the bulk of the session with

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