Blog Page | Think Tank

ITIL a simple explanation

By Greg Strydom / April 17, 2014

[av_video src=’http://www.youtube.com/watch?v=vBguassbAzo’ format=’16-9′ width=’16’ height=’9′ av_uid=’av-8lyfp’] A humorous jargon-free business explanation of ITIL cycles. ITIL® Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain. ITIL is the globally recognized collection of best practices for delivering great IT services. CompuCom has been […]

ITIL a simple explanation Read More »

The Common Sense About Metrics

By Greg Strydom / April 15, 2014

These days, you cannot do much without running across some discussion of metrics and measures. It’s not that I think that there’s anything wrong with it, but I do think that it’s a potential point of failure if not done at the right time and properly. In any area where we are concerned about quality,

The Common Sense About Metrics Read More »

FrontRange to Exhibit Hybrid Service and Client Management Offerings at HDI Conference

By Greg Strydom / April 14, 2014

Presentation Will Highlight Advantages of Public/ Private Cloud and On-Premise Solutions with Industry Guest Speaker Candice Peacock Milpitas, Calif. | March 25, 2014 — FrontRange, the Hybrid IT software company, today announced it will be participating as both an exhibitor and sponsor in HDI’s 2014 Conference & Expo. FrontRange will be exhibiting at Booth #502

FrontRange to Exhibit Hybrid Service and Client Management Offerings at HDI Conference Read More »

Think Tank Opens Cape Town Office

By Greg Strydom / April 14, 2014

Think Tank is pleased to announce the launch of its Cape Town office. Now with offices in Cape Town, Johannesburg and Durban, Think Tank can offer a larger support team to handle your day to day requests. This has also strengthened our resources and we have added to our highly skilled team of consultants, enhancing

Think Tank Opens Cape Town Office Read More »