Why Digital Employee Experience Is the New Competitive Edge

How Think Tank Software Solutions Enhances Workplace Productivity and Satisfaction with Ivanti 

The employee experience has become a critical factor in driving productivity, engagement, and overall business success. As remote and hybrid work models become the norm, businesses are increasingly focused on creating a seamless digital experience for their employees. However, with the proliferation of digital tools and platforms, many organisations struggle to address key questions about their internal digital employee experience. 

At Think Tank Software Solutions, we understand these challenges and offer a curated ecosystem of leading technologies – from Ivanti’s ITSM and UEM platforms to integrations with Workato, Zapier and Docusign. Together, these tools help businesses build secure, efficient, and productive digital workplaces. 

In this article, we explore common questions businesses have about their digital employee experience and how our expertise delivers the answers they need. 

1. Understanding Employee Satisfaction and Engagement
   Challenge:
   How satisfied are our employees with the digital tools and platforms they use daily? Are these tools contributing to higher engagement and productivity, or are they causing frustration? 

Solution:
Ivanti’s powerful analytics and feedback tools, implemented by Think Tank Software Solutions, allow businesses to measure employee satisfaction and engagement with precision. By gathering real-time insights into how employees interact with their digital tools, we help identify and resolve pain points, fostering a more productive and positive work environment. 

2. Choosing the Right Technology and Tools
   Challenge:
   Are we using the right digital tools to support collaboration and communication across teams? Do these tools integrate effectively, or are there gaps in our technology stack? 

Solution:
Choosing the right digital tools is essential for a cohesive and efficient workplace. Think Tank Software Solutions specialises in deploying Ivanti’s integrated IT solutions, designed to streamline workflows and enhance collaboration. Our expertise ensures your tools work seamlessly together, empowering your teams to work more effectively. 

3. Streamlining with Automation and Integration
   Challenge:
   Are we spending too much time on manual processes or disconnected systems that reduce efficiency? 

Solution:
Through platforms like Workato and Zapier, Think Tank automates repetitive tasks, integrates siloed systems, and reduces operational friction. These integrations ensure smooth data flow and process continuity across departments, freeing up employees to focus on high-value, strategic work. 

4. Enhancing Onboarding and Training Processes
   Challenge:
   How effective are our digital onboarding and training processes? Do employees have easy access to learning resources and continuous development? 

Solution:
Using Ivanti’s Learning Management System (LMS), Think Tank delivers intuitive and accessible training environments tailored to your organisation. New employees are set up for success from day one, while existing staff benefit from ongoing development opportunities. 

5. Ensuring Security and Privacy
   Challenge:
   Are our digital tools secure, and do they protect employee data and privacy? 

Solution:
Security is non-negotiable in a digital workplace. Ivanti’s robust security solutions, deployed by Think Tank, protect sensitive data, align with compliance requirements, and maintain ease of use. Your digital environment remains secure without compromising the user experience. 

6. Boosting Efficiency and Productivity
   Challenge:
   Are our tools streamlining workflows and reducing manual effort? 

Solution:
Think Tank implements Ivanti’s automation capabilities to streamline repetitive processes, reduce administrative burdens, and enable employees to focus on what matters. Efficiency gains translate into a more dynamic, innovative workplace. 

7. Facilitating Seamless Communication and Collaboration
   Challenge:
   Do our platforms support effective communication and collaboration, especially for remote teams? 

Solution:
Using Ivanti’s integrated communication and collaboration tools, Think Tank ensures that employees can connect and share information across locations and departments. Stronger collaboration drives better results and a more unified company culture. 

8. Going Paperless and Speeding Up Approvals
   Challenge:
   Are manual, paper-based processes slowing down our workflow and causing unnecessary delays? 

Solution:
With Docusign, Think Tank helps businesses accelerate approvals, contracts, and HR processes through secure, legally binding e-signatures. Digital document workflows reduce friction, support remote work, and improve overall agility. 

9. Supporting Employee Well-being
   Challenge:
   How does our digital environment impact well-being and work-life balance? 

Solution:
Ivanti’s tools, implemented by Think Tank, include features that help employees manage workloads, reduce digital fatigue, and support mental health. A well-structured digital environment contributes to happier, more resilient teams. 

10. Enabling Remote and Hybrid Work
    Challenge:
    Are our tools and policies set up to support remote and hybrid teams? 

Solution:
Think Tank helps businesses deploy Ivanti’s cloud-based solutions, enabling flexible, secure work from anywhere. Employees stay connected and productive, no matter their location. 

11. Gathering Feedback and Driving Continuous Improvement
    Challenge:
    How do we act on employee feedback and keep our digital tools relevant? 

Solution:
Using Ivanti’s feedback platforms, Think Tank enables ongoing assessment and iterative improvements. With support from partners, we also help clients rethink digital service delivery using AI and employee-centric design. 

12. Measuring Cost and ROI
    Challenge:
    Are we getting real value from our digital tools? 

Solution:
Ivanti’s analytics capabilities, configured by Think Tank, provide clarity on ROI. We help clients optimise digital infrastructure to be cost-effective while meeting evolving employee needs. 

 
A well-optimised digital employee experience is crucial for achieving business goals. By addressing these common challenges with the right tools and expertise, businesses can create environments where employees thrive. 

Whether you’re looking to improve service delivery, reduce IT friction, empower hybrid work, or build a paperless and automated future – we can help. Think Tank Software Solutions partners with Ivanti, Workato, Zapier, Docusign to bring you a fully integrated employee experience platform. 

Let’s chat about how to build a smarter, more connected workplace.