As the holiday season approaches, we’d like to inform you of our annual leave dates. Think Tank Software Solutions will be closed from Monday, 23rd December 2024 to Monday, 6th January 2025. For urgent support issues during this period please contact: Jean – 073 363 6919 (Dbn) Ryan – 076 608 5257 (Jhb) Raaziq – […]
Important: Holiday Closure Dates Read More »
Cloud migration has become a strategic priority for many organisations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial
Cloud Migration Benefits – and the Challenges to Overcome Read More »
AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise
AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge Read More »
At Think Tank Software Solutions, we are excited to announce our new strategic partnership with Docusign, a global leader in electronic signature technology. Finalised in August 2024, this partnership marks a significant step in our mission to enhance our IT Service Management (ITSM) offerings and deliver cutting-edge Digital Employee Workspace Experience solutions. A Step Toward
Just 13% of security professionals say user experience is a mission-critical priority when adopting cybersecurity tech interventions. Ivanti, the tech company that breaks down barriers between IT and security so that Everywhere Work can thrive, released its latest report on Securing the Digital Employee Experience, which details how companies can strike the right balance between
Cloud-based solutions like Ivanti Neurons offer your organisation the latest capabilities, scalability and flexibility for software security and endpoint management. To maintain the most modern portfolio of solutions possible, Ivanti announced the retirement of Ivanti Workspace Control (IWC) on Jan. 31, 2024. Â That decision was rooted in our dedication to your success and the
Step Into the Cloud-based Workspace Management of the Future Read More »
Over the past four weeks, I had the privilege of delivering a comprehensive IT Service Management (ITSM) Admin training course for a leading financial institution customer. This journey has been immensely rewarding, both professionally and personally, and I wanted to take a moment to reflect on the experience, share some insights, and highlight the positive
Behind the Scenes: How Our Team Empowered a Top-Tier Bank with ITSM Training Read More »
Service request management is a critical component of IT service management (ITSM) that enables the efficient handling of employee-initiated requests. Ivanti research shows that 56% of IT professionals have seen an increase in service requests, while one in three professionals knows someone who has resigned due to feeling burned out, according to Ivanti’s 2024 Everywhere
Service Request Management Best Practices Read More »
Embarking on a Journey of Learning and Growth In January 2023, I took a significant step forward in my career by enrolling in a learnership program at Dynamic DNA for “systems development level 5”. This decision aimed to enhance my programming and problem-solving skills, preparing me for the challenges of the workplace. Six months into
My Journey as an Intern at ThinkTank Read More »
As your organisation grows, manual processes that were once convenient become increasingly inconvenient. They’re now cumbersome, slow, plainly inefficient and hinder opportunities for innovation. This is worsened by the rapid onset of digital transformation. Some organisations report that this transformation was accelerated by three to five years since 2020 by the pandemic. In the era
How ITSM Automation Improves DEX at Scale Read More »
