Kay-Lee Franco

Building a Future-Proof Employee Service Ecosystem with Our Trusted Partners

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We understand that a truly efficient and agile workplace depends on more than just one tool – it requires an integrated ecosystem that connects people, systems, and processes across your organisation. That’s why we’ve built a powerful network of trusted technology partners, each bringing specialised capabilities that link directly into our all-in-one platform. Together, we […]

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How Has Your Tech Strategy Changed in the Last Three Years?

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The past three years have reshaped how businesses approach technology. Digital transformation has accelerated, cybersecurity threats have evolved, and IT leaders have had to rethink their strategies to stay competitive. 📌 Insights from the Brainstorm CIO Directory To understand how technology strategies are shifting, we referenced insights from the Brainstorm CIO Directory, where industry leaders shared their

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Tech Investment Concerns – What’s on a CIO’s Mind?

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The world of enterprise technology is evolving at breakneck speed, and CIOs are under increasing pressure to make investment decisions that are both future-proof and aligned with business objectives. To better understand their top concerns, we turned to the latest insights from the Brainstorm CIO Directory, which gathers perspectives from CIOs across industries. Their responses

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Sustainability meets IT: How along with Docusign and Ivanti, we are driving change

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In an era where sustainability has become a critical priority for businesses, the IT sector is proving to be a key enabler of change. Organisations worldwide are leveraging technology to reduce their environmental footprint, demonstrating that innovation and environmental responsibility can go hand in hand. Think Tank Software Solutions, in partnership with Docusign and Ivanti,

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AI in 2025: The Key Trends Shaping IT, Automation, and Communication

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AI is no longer just a tool – it’s becoming the foundation of modern IT service management, automation, and customer engagement. In 2025, businesses will need to move beyond isolated AI implementations and adopt a holistic AI strategy that enhances efficiency, security, and user experience. At Think Tank Software Solutions, we’re at the forefront of

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Cloud Migration Benefits – and the Challenges to Overcome

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Cloud migration has become a strategic priority for many organisations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial

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Transforming Software into a Competitive Advantage

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Collaboration is at the heart of innovation – and at Think Tank Software Solutions, we believe in building strong partnerships to drive mutual success. As a premier provider of IT Service Management (ITSM) solutions, we are dedicated to expanding the reach of Ivanti’s cutting-edge software into new markets. To achieve this, we have launched our Partner Programme, a strategic

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Risk-Based Patch Management

Think Tank Service Desk: Your Partner for Quality IT Support

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A reliable IT support system is essential for running a successful business. Through our Service Desk we dont just solve problems – we deliver tailored solutions that keep your operations running smoothly, improve productivity, and give you peace of mind. As an Ivanti Premier Partner, we bring unmatched expertise and a strong commitment to excellence

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How to Maximise ITSM Performance with Customisation at Think Tank

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In today’s fast-paced business environment, IT Service Management (ITSM) plays a critical role in ensuring seamless operations. While out-of-the-box ITSM solutions provide a solid foundation, customisation is the key to unlocking their full potential. At Think Tank Software Solutions, we specialise in tailoring ITSM systems to align with your unique business needs, empowering you to

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Reduce Your Carbon Footprint: The Role of IT Asset Management

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Sustainability has shifted from being a trendy, “nice-to-have” option for companies to a mandatory core business strategy for remaining relevant and competitive. Over 40% of the information and communication technology (ICT) sector’s carbon emissions are tied directly to IT assets, according to the World Bank. So, these organisations are actively seeking ways to curb their

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