A reliable IT support system is essential for running a successful business. Through our Service Desk we dont just solve problems – we deliver tailored solutions that keep your operations running smoothly, improve productivity, and give you peace of mind. As an Ivanti Premier Partner, we bring unmatched expertise and a strong commitment to excellence […]
Think Tank Service Desk: Your Partner for Quality IT Support Read More »
In today’s fast-paced business environment, IT Service Management (ITSM) plays a critical role in ensuring seamless operations. While out-of-the-box ITSM solutions provide a solid foundation, customisation is the key to unlocking their full potential. At Think Tank Software Solutions, we specialise in tailoring ITSM systems to align with your unique business needs, empowering you to
How to Maximise ITSM Performance with Customisation at Think Tank Read More »
Sustainability has shifted from being a trendy, “nice-to-have” option for companies to a mandatory core business strategy for remaining relevant and competitive. Over 40% of the information and communication technology (ICT) sector’s carbon emissions are tied directly to IT assets, according to the World Bank. So, these organisations are actively seeking ways to curb their
Reduce Your Carbon Footprint: The Role of IT Asset Management Read More »
What happens when IT data becomes accessible, actionable, and aligned with business goals? At our recent Executive Forum in Johannesburg, Think Tank Software Solutions, in partnership with Ivanti and ITWeb, brought together senior IT leaders to answer that question – and the results were inspiring. Breaking Down Data Silos for Better Business Outcomes Hosted at
Key Takeaways From Our Executive Forum Event on Democratising IT Data Read More »
In today’s data-driven world, the ability to access and leverage information quickly is no longer a luxury – it’s a necessity. Yet, many businesses still struggle with siloed data, leaving teams disconnected and decision-making processes delayed. So how can organisations unlock the full potential of their data? The answer lies in democratising IT data. The
Breaking Down Data Silos – Why Democratising IT Data is Key to Innovation in 2025 Read More »
As the holiday season approaches, we’d like to inform you of our annual leave dates. Think Tank Software Solutions will be closed from Monday, 23rd December 2024 to Monday, 6th January 2025. For urgent support issues during this period please contact: support@thinktanks.co.za We wish you a joyful holiday season and look forward to assisting you
Important: Holiday Closure Dates Read More »
Cloud migration has become a strategic priority for many organisations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial
Cloud Migration Benefits – and the Challenges to Overcome Read More »
AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise
AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge Read More »
At Think Tank Software Solutions, we are excited to announce our new strategic partnership with Docusign, a global leader in electronic signature technology. Finalised in August 2024, this partnership marks a significant step in our mission to enhance our IT Service Management (ITSM) offerings and deliver cutting-edge Digital Employee Workspace Experience solutions. A Step Toward
Just 13% of security professionals say user experience is a mission-critical priority when adopting cybersecurity tech interventions. Ivanti, the tech company that breaks down barriers between IT and security so that Everywhere Work can thrive, released its latest report on Securing the Digital Employee Experience, which details how companies can strike the right balance between
