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AI is no longer just a tool – it’s becoming the foundation of modern IT service management, automation, and customer engagement. In 2025, businesses will need to move beyond isolated AI implementations and adopt a holistic AI strategy that enhances efficiency, security, and user experience. At Think Tank Software Solutions, we’re at the forefront of […]

A reliable IT support system is essential for running a successful business. Through our Service Desk we dont just solve problems – we deliver tailored solutions that keep your operations running smoothly, improve productivity, and give you peace of mind. As an Ivanti Premier Partner, we bring unmatched expertise and a strong commitment to excellence

What happens when IT data becomes accessible, actionable, and aligned with business goals? At our recent Executive Forum in Johannesburg, Think Tank Software Solutions, in partnership with Ivanti and ITWeb, brought together senior IT leaders to answer that question – and the results were inspiring. Breaking Down Data Silos for Better Business Outcomes Hosted at

In today’s data-driven world, the ability to access and leverage information quickly is no longer a luxury – it’s a necessity. Yet, many businesses still struggle with siloed data, leaving teams disconnected and decision-making processes delayed. So how can organisations unlock the full potential of their data? The answer lies in democratising IT data. The

As the holiday season approaches, we’d like to inform you of our annual leave dates. Think Tank Software Solutions will be closed from Monday, 23rd December 2024 to Monday, 6th January 2025. For urgent support issues during this period please contact: support@thinktanks.co.za We wish you a joyful holiday season and look forward to assisting you

AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge    Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise

While remote work and hybrid work have always been a thing, they’ve recently become more popular, and that’s created new challenges for network security. Some companies embrace remote work and/or hybrid work; some try to limit or reverse the trends. For some internal teams, remote work is easily achieved and often preferred. In other cases, in