IT Service Management

Network's Assets and Vulnerabilities

Discovering and Managing Your Network’s Assets and Vulnerabilities

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Safeguarding your organisation’s network is crucial for its success, especially in the face of ever-evolving cyber threats. To ensure a secure and compliant network, it is essential to take proactive measures. One of the most effective tools in identifying assets and vulnerabilities on your network is IT device discovery. But why is IT discovery important […]

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The Role of ITSM in Building a Connected Enterprise Insights from a CIO

The Role of ITSM in Building a Connected Enterprise: Insights from a CIO

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  As hybrid and remote work models have increased workloads for IT and security professionals, IT Service Management (ITSM) has become a crucial game changer for organisations. By automating workloads and enhancing visibility, ITSM strengthens the resiliency of IT operations and enables proactive problem resolution. In this blog post, we share the perspective of Bob

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Ivanti Neurons for ITSM and ITAM Delivers Personalised Employee Experiences

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Ivanti announced Ivanti Neurons for IT Service Management (ITSM) and Ivanti Neurons for IT Asset Management (ITAM) — which will transform ITSM and ITAM with interactive neurons that reduce ticket volumes and deliver personalised employee experiences. Ivanti Neurons for ITSM leverages interactive Neurons powered by AI / ML to recommend and to self-heal issues in

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Best “Best Practice”

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I’d like to describe to you how software products and best practice are used in the modern business world by telling you a bit about the Mongolian bow. Made from laminated layers of boiled horn, sinew and wood the Mongolian bow was the tool of war that allowed the Mongolians to create an empire that

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