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At Think Tank we offer best of breed product solutions that have been tried across a wide variety of customers and proven to be adaptable enough to cover all their needs.
We provide On Premise solutions as well as SaaS solutions for our product suite.
Ivanti Service Manager, powered by HEAT, helps enterprises meet today’s business and user demands for modern service delivery, engaging stakeholders inside and outside of IT. The solution, with workflow automation and Cloud-based or on premise deployment options, enables IT organisations to quickly deploy and configure a world-class service management solution, and increase customer satisfaction.
Ivanti Service Manager fully supports Incident, Problem, Change and Release Management, Self-Service, 3rd party integration and more, and is Pink Verified on 13 ITIL processes, to improve IT support performance and efficiency.
Find out more about this product on Ivanti’s product page for it here.