Ivanti Service Manager, powered by HEAT, helps enterprises meet today’s business and user demands for modern service delivery, engaging stakeholders inside and outside of IT. The solution, with workflow automation and cloud-based or on premise deployment options, enables IT organisations to quickly deploy and configure world-class service management and to increase customer satisfaction.
Ivanti Service Manager fully supports Incident, Problem, Change and Release Management, Self-Service, 3rd party integration and more, and is Pink Verified on 13 ITIL processes, to improve IT support performance and efficiency.
Why Choose Ivanti Service Manager?
Ivanti Service Manager Recognized as Gartner ITSM Magic Quadrant Leader. Ivanti’s modular design and cloud-optimised system have made it easier for teams to select and deploy the functionality they need now and in the future.
Managing IT services today has rarely been more challenging from increased devices, complex hybrid environments, and remote working. IT teams need to ensure all devices and data are efficiently discovered, managed, and secured. Ivanti Service Manager is continuously improving and adding to its portfolio in order to provide businesses with unified IT to manage tomorrow’s challenges.
Employees expect technology at work to keep pace with technology at home. Ivanti Service Manager is focused on driving more support automation for edge devices with Self-Service and Self-Healing leading to improved employee experience and productivity.
Let’s discuss how integrated ITSM solutions can drive better outcomes and make your business work better.