I’ve been fortunate enough to employ my software development skills in a few different environments. It’s good to see the world from different angles, but I also pay my respects to those who find their niche early on and just stick with a company they enjoy. It should be self-evident, but one system doesn’t fit […]
Are We Hippies or Soldiers? Read More »
Thanks to Jess for this article she shared (yes, we know it was from you originally Eugene): When new entrepreneurs ask me for advice, I sometimes tell them to NYFO — Network Your Face Off. Nearly everything I’ve accomplished in the past two years, from speaking on CNN to watching my company cross 1.7 million users in less than
Never Say No to Networking Read More »
User Experience, more commonly known as UX, in the world of software is essentially the experience the user has while using the system or service you are offering to them. What a lot of people don’t realise is that UX reaches beyond the direct interaction with the system; to the physical realm from the hardware
User Experience in the World of Software Read More »
Code is clean if it can be understood easily – by everyone on the team. With understandability comes readability, changeability, extensibility and maintainability. All the things needed to keep a project going over a long time without accumulating up a large amount of technical debt. Writing clean code from the start in a project is an investment in keeping the
SQL Reporting services (SSRS) has been introduced to the latest version of HEAT. We are now given the opportunity to create much more complex and customized reports through SSRS and view these through HEAT2014. Some of the Features:
Reporting in HEAT 2014 Read More »
We’re a small company and I often think about what CRM means to us. How do we enable it for our company. Is there any real benefit to implement it and if so what parts of it do we need to add?
CRM Maturity Levels Read More »
I doubt that any of us had a painless initiation into the development world. Obviously we were expecting real-life tech to be planets apart from what we studied, but what we hadn’t braced for was the deep dive into client business rules and 3rd party integrations. As a new junior joins your company, fresh from
new JuniorDeveloper() Read More »
This error recently occurred at a customer site when they were inserting a new record into External Contact. This can occur when the ITSM meta-data for a table is out of synch with the table structure. First ensure it is not a caching issue – Force clear cache definitions from Admin and restart IIS. If
ITSM 7 Error: Column does not Exist Read More »
I recently had a situation where 3Â database deletes happened with no one taking ownership of having done the deletes. Some important things that you should back up are: The Master database. The log folder for that instance of MSSQL. It contains some trace files (extension trc), the SQL event log files and the SQL error
What to do when a Database Delete happens in MSSQL Read More »
The following is an excerpt from a longer article, entitled ‘Does the ITIL Framework Need a Facelift?’ by Malcolm Fry. Malcolm believes the framework is an excellent tool, and his comments are not meant to be a criticism but an encouragement to improve. Relevance The eternal problem for the ITIL framework has always been to remain relevant mainly because
Does the ITIL® Framework Need a Facelift? Read More »
